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Contains public sector information licensed under the Open Government Licence v3.0. Data comes from Find a Tender and Contracts Finder. Award records link to an official notice where Bidwake has verified the source link.

Bidwake is not affiliated with or endorsed by the UK Government.

Search UK public contracts by buyer, supplier, type of work and published end date.Find a Tender and Contracts Finder

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Types of work
Business services: law, marketing, consulting, recruitment and printing

Type of work · CPV 79

Business services: law, marketing, consulting, recruitment and printing

Start with Business services: law, marketing, consulting, recruitment and printing, then choose a smaller official category to get closer to the work you need.

Award records: 95
Value counted: £1.3bn
Values not counted: 28
Public buyers: 73

About this CPV category

This is an official category used in published contract notices.

Classification: Common Procurement Vocabulary
Division code: 79
Shown here: Published awards in Bidwake

Type of work

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Business services: law, marketing, consulting, recruitment and printing
Office-support services
Telephone-answering services

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Telephone operator servicesCPV 79511000View 15 awards
Call centreCPV 79512000View 71 awards

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Available awards

Telephone-answering services

Page 2 of 5 · 95 awards.

Out of Hours Call Handling Service (OOH)
Buyer: Epping Forest District CouncilSupplier: SPS Dooguard Ltd
End date in notice
30 Sept 2027
Value shown in notice
£30,166Published award value
Official source
Open the official Contracts Finder notice for Out of Hours Call Handling Service (OOH)
View record references
Source
Contracts Finder
Award or lot reference
ocds-b5fd17-280d687c-987f-4ec4-94ab-6b8bcf56951c / ocds-b5fd17-280d687c-987f-4ec4-94ab-6b8bcf56951c-1
Anti Corruption and Abuse Communications Service Framework
Buyer: BlueLight CommercialSupplier: Crimestoppers Trust T/A Treble5 Treble1
End date in notice
31 Oct 2027
Value shown in notice

£17,000,000Published award value

Official source

Open the official Contracts Finder notice for Anti Corruption and Abuse Communications Service Framework

View record references

Source: Contracts Finder
Award or lot reference: ocds-b5fd17-34b98800-d343-4f58-b474-87ba0ed45f52 / ocds-b5fd17-34b98800-d343-4f58-b474-87ba0ed45f52-1

Provision of Out of Hours call handling and social media monitoring Framework Services

Buyer: HYDE HOUSING ASSOCIATION LIMITEDSupplier: CAREIUM UK LIMITED; Eastvantage Business Solutions Inc; Nationwide Property Assistance Limited; Response Team 247 Limited

End date in notice: 30 Nov 2027
Value shown in notice: £50,000,000Whole award value; not assigned to one supplier
Official source: Open the official Contracts Finder notice for Provision of Out of Hours call handling and social media monitoring Framework Services

About this figure

This award names more than one supplier but does not divide the published value between them. The figure is shown for context and is not assigned to one supplier.

View record references

Source: Contracts Finder
Award or lot reference: ocds-b5fd17-b478068f-9bdd-465d-8271-628184273f1b / ocds-b5fd17-b478068f-9bdd-465d-8271-628184273f1b-1

Telephony Contact Centre Services

Buyer: Security Industry AuthoritySupplier: Wavenet Limited

End date in notice: 5 Jan 2028
Value shown in notice: £224,961Published award value
Official source: Open the official Contracts Finder notice for Telephony Contact Centre Services

View record references

Source: Contracts Finder
Award or lot reference: ocds-b5fd17-8e1d3882-25f2-4ba1-91d8-b9ef9896c1bb / ocds-b5fd17-8e1d3882-25f2-4ba1-91d8-b9ef9896c1bb-1

Anti-Corruption and Abuse Communications Services

Buyer: Joint Procurement Service for Surrey and Sussex PoliceSupplier: Crimestoppers Trust

End date in notice: 31 Jan 2028
Value shown in notice: £28,832Published award value
Official source: Open the official Contracts Finder notice for Anti-Corruption and Abuse Communications Services

View record references

Source: Contracts Finder
Award or lot reference: ocds-b5fd17-49c0db61-dfde-4a58-a10d-2a3c067a4612 / ocds-b5fd17-49c0db61-dfde-4a58-a10d-2a3c067a4612-1

Anti Corruption Reporting Service

Buyer: Lancashire ConstabularySupplier: Crimestoppers Trust

End date in notice: 31 Jan 2028
Value shown in notice: £28,569Published award value
Official source: Open the official Contracts Finder notice for Anti Corruption Reporting Service

View record references

Source: Contracts Finder
Award or lot reference: ocds-b5fd17-eb3c5363-ec44-477d-a2b9-aed7dbc0e57f / ocds-b5fd17-eb3c5363-ec44-477d-a2b9-aed7dbc0e57f-1

Out Of Hours Service Provider

Buyer: Golding HomesSupplier: SPS Dooguard Ltd

End date in notice: 2 Feb 2028
Value shown in notice: £20,000Published award value
Official source: Open the official Contracts Finder notice for Out Of Hours Service Provider

View record references

Source: Contracts Finder
Award or lot reference: ocds-b5fd17-2317c303-6d6b-4af6-8ce3-84bc5f364571 / ocds-b5fd17-2317c303-6d6b-4af6-8ce3-84bc5f364571-1

Out of Hours Call Handling

Buyer: London Borough of SuttonSupplier: Foundever GB LTD (previously Sitel UK LTD)

End date in notice: 12 Feb 2028
Value shown in notice: £411,600Published award value
Official source: Open the official Contracts Finder notice for Out of Hours Call Handling

View record references

Source: Contracts Finder
Award or lot reference: ocds-b5fd17-e4e42f48-bd34-49da-ada6-7a09af8f2522 / ocds-b5fd17-e4e42f48-bd34-49da-ada6-7a09af8f2522-1

CBC-1783-T-TS Community Alarms 2026-28 - Lot 1: Monitoring and Response and Call Handling Lot 2: Provision of Equipment - AWARD

Buyer: Central Bedfordshire CouncilSupplier: Careium UK Limited

End date in notice: 15 Feb 2028
Value shown in notice: £500,000Published award value
Official source: Open the official Contracts Finder notice for CBC-1783-T-TS Community Alarms 2026-28 - Lot 1: Monitoring and Response and Call Handling Lot 2: Provision of Equipment - AWARD

View record references

Source: Contracts Finder
Award or lot reference: ocds-b5fd17-33e85a12-fdcf-4cb9-ba7c-79271850db5a / ocds-b5fd17-33e85a12-fdcf-4cb9-ba7c-79271850db5a-1

Lot 2: Provision of Equipment

Buyer: Central Bedfordshire CouncilSupplier: CAREIUM UK LIMITED

End date in notice: 15 Feb 2028Date from the linked contract
Value shown in notice: £140,000Value from the linked contract
Official source: Open the official Find a Tender notice for Lot 2: Provision of Equipment

About this figure

This figure comes from the linked contract record. Overall totals continue to use the separately published award value.

View record references

Source: Find a Tender
Award or lot reference: ocds-h6vhtk-059f38 / 2

Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support.

Buyer: Platform Housing GroupSupplier: MANGO DIRECT MARKETING LTD

End date in notice: 28 Feb 2028
Value shown in notice: £246,240Published award value
Official source: Open the official Contracts Finder notice for Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support.

View record references

Source: Contracts Finder
Award or lot reference: ocds-b5fd17-957f7926-bea7-427e-8c80-0b8550fa71ea / ocds-b5fd17-957f7926-bea7-427e-8c80-0b8550fa71ea-1

Phase 2 Contact Centre Services

Buyer: Department for Work & PensionsSupplier: G4S Facilities Management (UK) Ltd

End date in notice: 12 Mar 2028Date from the linked contract
Value shown in notice: £235,100,394Value from the linked contract
Official source: Open the official Find a Tender notice for Phase 2 Contact Centre Services

About this figure

This figure comes from the linked contract record. Overall totals continue to use the separately published award value.

View record references

Source: Find a Tender
Award or lot reference: ocds-h6vhtk-066218 / 022121-2026-Project 24623 / Itt_21709-1

Phase 2 Contact Centre Services

Buyer: Department for Work & PensionsSupplier: G4S Facilities Management (UK) Ltd

End date in notice: 12 Mar 2028Date from the linked contract
Value shown in notice: £235,100,394Value from the linked contract
Official source: Open the official Find a Tender notice for Phase 2 Contact Centre Services

About this figure

This figure comes from the linked contract record. Overall totals continue to use the separately published award value.

View record references

Source: Find a Tender
Award or lot reference: ocds-h6vhtk-066218 / 022124-2026-Project 24623 / Itt_21709-1

Contract award for the Provision of a Customer Service Centre Service for Hertfordshire County Council

Buyer: HERTFORDSHIRE COUNTY COUNCILSupplier: SERCO LIMITED

End date in notice: 31 Mar 2028
Value shown in notice: £17,826,556Published award value
Official source: Open the official Contracts Finder notice for Contract award for the Provision of a Customer Service Centre Service for Hertfordshire County Council

View record references

Source: Contracts Finder
Award or lot reference: ocds-b5fd17-427c861f-609a-4e82-9208-06b4b30da2a3 / ocds-b5fd17-427c861f-609a-4e82-9208-06b4b30da2a3-1

YAS 277 2023_24 Additional Remote Clinical Assessment Service - PSR Urgent Award

Buyer: Yorkshire Ambulance Service NHS TrustSupplier: Herts Urgent Care

End date in notice: 31 Mar 2028
Value shown in notice: £700,000Published award value
Official source: Open the official Contracts Finder notice for YAS 277 2023_24 Additional Remote Clinical Assessment Service - PSR Urgent Award

View record references

Source: Contracts Finder
Award or lot reference: ocds-b5fd17-27e5d119-999e-401a-80a6-bc738ee811ff / ocds-b5fd17-27e5d119-999e-401a-80a6-bc738ee811ff-1

ESPH AB WDC Emergency Lifeline (ESPH655 JB) - AWARD

Buyer: Wealden District CouncilSupplier: Careium UK Limited

End date in notice: 31 Mar 2028
Value shown in notice: £231,734Published award value
Official source: Open the official Contracts Finder notice for ESPH AB WDC Emergency Lifeline (ESPH655 JB) - AWARD

View record references

Source: Contracts Finder
Award or lot reference: ocds-b5fd17-7ad27b1a-9752-4e89-bde5-a2f411de3dc7 / ocds-b5fd17-7ad27b1a-9752-4e89-bde5-a2f411de3dc7-1

CBMDC 462 - automated telephony call routing solution

Buyer: CITY OF BRADFORD METROPOLITAN DISTRICT COUNCILSupplier: NETCALL TECHNOLOGY LTD

End date in notice: 31 Mar 2028
Value shown in notice: £41,252Published award value
Official source: Open the official Contracts Finder notice for CBMDC 462 - automated telephony call routing solution

View record references

Source: Contracts Finder
Award or lot reference: ocds-b5fd17-bf7e2b2c-88c1-4a85-9fb6-072346a42c3d / ocds-b5fd17-bf7e2b2c-88c1-4a85-9fb6-072346a42c3d-1

Business Rates Consultancy

Buyer: Satellite Applications CatapultSupplier: Sanderson Weatherall LLP

End date in notice: 31 Mar 2028
Value shown in notice: £0Published award value
Official source: Open the official Contracts Finder notice for Business Rates Consultancy

About this figure

This value appears on 2 awards in the same procurement, so it is not included in summary totals.

View record references

Source: Contracts Finder
Award or lot reference: ocds-b5fd17-ed86b21b-3d07-4a2d-b761-6ac593c2ce6d / ocds-b5fd17-ed86b21b-3d07-4a2d-b761-6ac593c2ce6d-1

Business Rates Consultancy

Buyer: Satellite Applications CatapultSupplier: Sanderson Weatherall LLP

End date in notice: 31 Mar 2028
Value shown in notice: £0Published award value
Official source: Open the official Contracts Finder notice for Business Rates Consultancy

About this figure

This value appears on 2 awards in the same procurement, so it is not included in summary totals.

View record references

Source: Contracts Finder
Award or lot reference: ocds-b5fd17-ed86b21b-3d07-4a2d-b761-6ac593c2ce6d / ocds-b5fd17-ed86b21b-3d07-4a2d-b761-6ac593c2ce6d-2

FW Services- Partnership Customer Support- Multi Site 0328

Buyer: SCOTTISH HYDRO ELECTRIC POWER DISTRIBUTION PLCSupplier: Changeworks Resources for Life

End date in notice: 31 Mar 2028
Value shown in notice: Value not published
Official source: Open the official Find a Tender notice for FW Services- Partnership Customer Support- Multi Site 0328

About this figure

No value was published.

View record references

Source: Find a Tender
Award or lot reference: ocds-h6vhtk-06656d / 1

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